We offer free delivery, unpacking and construction of your new bed/mattress in your room of choice.
Our trained delivery team will unpack and assemble the bed for you. If you have any information that will assist with the delivery, ie. you live in a building with restricted access, please note this on the checkout page in the ‘Order Notes’ section before making your payment.
Since our beds are custom hand-made products, We will contact you to confirm the delivery date once your order is ready. If you miss your agreed delivery date/time for any reason and we have to rearrange delivery there may be an additional charge to cover the cost.
The delivery team will check items whilst constructing beds, however when you choose to assemble a bed yourself, we ask you to check items for any damages, faults or mistakes at the time of delivery before you sign the delivery note. Damages reported after the delivery team has left your property may not be refunded.
We deliver free across mainland UK, however there are some UK areas that may be excluded from our delivery coverage due to access issues. We will contact you to discuss this if necessary.